Through the helpdesk we can take over your screen and offer remote assistance.
To be able to, simply clicking on the link below and run the program.
Then, a Winking-employee will ask your your Help desk ID and Help desk password to connect to your PC. The ID and password will be displayed in the program.
By great satisfaction, we offer our clients a helpdesk-formula.
So you are spared from more expensive travel costs and you can keep track of everything on your screen.
We have the following formulas:
Helpdesk 3, Helpdesk 6, Helpdesk 9 and Free Helpdesk, service for "unlimited incidents".
Incidents stand for max. 30 min service time. Helpdesk-formulas are valid for one year.
Moreover enjoy Winkin' customers with an active update-subscription a cheaper price and you make benefit on our Free Helpdesk.
*subject to changes