Support Support / Help desk

Support / Help desk

Winking Helpdesk

Through the helpdesk we can take over your screen and offer remote assistance.

To be able to, simply clicking on the link below and run the program.

Then, a Winking-employee will ask your your Help desk ID and Help desk password to connect to your PC. The ID and password will be displayed in the program.

Download programma voor hulp op afstand.
Download program for remote assistance (English).

No Helpdesk-formula?

By great satisfaction, we offer our clients a helpdesk-formula.
So you are spared from more expensive travel costs and you can keep track of everything on your screen.

We have the following formulas:
Helpdesk 3, Helpdesk 6, Helpdesk 9 and Free Helpdesk, service for "unlimited incidents".

Incidents stand for max. 30 min service time. Helpdesk-formulas are valid for one year.

Moreover enjoy Winkin' customers with an active update-subscription a cheaper price and you make benefit on our Free Helpdesk.

Still no active update-subscription and no helpdesk-formula? Contact us!

*subject to changes

Winking Docs

Through Winking Docs, an easy to use website, we publish documentation about our software products.
You just have to remember one address, where you can access product information centrally, quick and easily.

Go to

Opted for software of Winking